Shintsha indlela ocabanga ngayo ngokuxhumana. Esikhundleni sokukucabanga “njengokukhuluma nodonga lwezitini”, kucabange “njengokukhuluma ngezwi elizwakalayo”.
Izolo, uMnu. Lin Tao, umeluleki wezokuthuthukiswa kwamasu enkampani, unikeze iseshini yokuqeqesha mayelana “nokuxhumana okusebenzayo” kubo bonke abasebenzi bezikhungo zokumaketha kanye nabaphathi benkampani. Lesi seshini samahora amabili “sokuxoxisana” besishesha, sigcwele ulwazi oluthakazelisayo, futhi izethameli ziluthandile.
Ingxenye 1: Ubuciko Bokuxhumana: Ukusuka ekwenzeni izinto ngaphandle kokutshelwa uye ekwenzeni izinto ngoba ufuna
Umphathi Jikelele uLin uthe ukuxhumana okuhle emsebenzini akukhona ukwenza lokho okushiwo ngumphathi wakho, kodwa ukwenza umsebenzi wakho ngendlela ezwakala ifanele kuwe. Lo mbono wawubaluleke kakhulu kubantu abahlanganyela futhi wabenza bacabanga. Wabenza bacabanga ngokuthi ukuxhumana kufanele kuqale kuphi, okuyingxenye ebaluleke kakhulu yokudala inani. Wabenza futhi bafune ukushintsha ekubeni ngabangenzi lutho futhi bamukele izinto baye ekubeni abakhuthele nabanomthwalo wemfanelo.
Ingxenye Yesibili: Isu “Lozwela” – Indlela okhuluma ngayo ithinta indlela olalela ngayo
Lapho echaza “uzwela” ngokujulile, uMnu. Lin Tao wabelane ngokuqonda kwakhe okuyingqayizivele: Uma ufuna abantu bakulalele, udinga ukufunda ukukhuluma kuqala. Wabonisa ukuthi uzwela lungasetshenziswa kanjani njengendlela yokuxhumana, esebenzisa izibonelo zangempela.
Ingxenye Yesithathu: “Ukwazi okungokoqobo nokungekona” —Ukufinyelela esisekelweni salokho amakhasimende akucabangayo
“Uyazi ukuthi omunye umuntu ucabangani ngempela? Wafundisa indlela yokusebenzisa amakhono okubuza imibuzo nokulalela aphumelelayo ukuze uthole okwengeziwe ngezidingo zamakhasimende kanye nezinhloso zawo zangempela. Lokhu kusiza ukugwema ukungaqondani, ukuhlinzeka ngensizakalo efanele nokuzuza ukwethenjwa kwamakhasimende.
Ukuzivocavoca okusebenzayo kanye nokuhlanganisa ithiyori kanye nokwenza: Indlela Yokushintshana kanye Nokulingisa Isimo
Lonke iseshini yokuqeqesha yayijabulisa ngempela. UMnu. Lin Tao wabelane ngezindaba eziningi ezithakazelisayo nezishukumisa ingqondo. Wethula nendlela yokuphatha i-SWAP, ephumelela kakhulu futhi ewusizo. Le ndlela inikeza uhlelo olucacile lokuxhumana ekuphatheni. Esigabeni sokudlala indima, amaqembu amathathu abalingani akhuphukela esiteji ukuze azijwayeze amakhono okuxhumana noMnu. Lin. Le ndlela "yokufunda nokusebenzisa" yashintsha ngokushesha ithiyori engabonakali yaba yinto yangempela, okwenza ukuqonda kwabahlanganyeli kanye nenkumbulo "yezinto ezicatshangelwayo zokuxhumana" kuqine kakhulu.
Ukuqeqeshwa kuphele ngempumelelo endaweni ekhululekile, esebenza kahle futhi ekhuthazayo. Abantu ababambe iqhaza bathi ukuqeqeshwa kubenze bathuthuka emisebenzini yabo futhi kwashintsha indlela abacabanga ngayo. Kubasizile ukuthi basebenze kangcono nabanye futhi baqonde amakhasimende abo kangcono.
